Venues

Public Transport

Visit Auckland Transport or download the AT app to see what public transport options are available.

Parking

Auckland Transport manages the carparks close to our venues, such as Civic carpark.

If you are driving in to see a show, please come early, and consider using alternative car park options in the central city. The Civic Carpark can fill up very quickly on show nights.

Visit Auckland Transport’s Parking in Auckland webpage for location information, rates and closing times.

We recommend downloading the AT Park app to avoid queues at the payment machines.

Taxi Rank & Drop Off

Closest taxi rank is located outside the Town Hall on Queen Street.

Drop Off Points

Directly outside the Auckland Town Hall on Queen Street, close to the main entrance.

Reduced Mobility

All Auckland Live venues are wheelchair-accessible and have lifts and ramps to assist those who have difficulty with stairs.

Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues.

In Auckland Town Hall there is also a glass lift in the central atrium.

Visually impaired

For every show, visually impaired patrons can call Ticketmaster at 09 970 9745 any time before 5 pm on the day of the show and they will make sure the front of house team is aware of your needs in advance.

Guide dogs are welcome.

Deaf and hard of hearing

Both the Great Hall and the Concert Chamber have hearing aid loops. To connect to the hearing loop, switch your hearing aids to ‘tele’.

Contact Ticketmaster at 09 970 9700 for advice on the best area to be seated in.

Visit our Accessibility page for more information.

Aotea Town Hall is rated Silver for accessibility by Be Accessible.