Venues

Concert Chamber, Auckland Town Hall

Concert Chamber of Auckland Town Hall is next to the Great Hall. Concert Chamber is renowned for its acoustics, and is the preferred venue for those entertainers whose art form lends itself to a more intimate setting.

301-317 Queen Street,
Auckland Central

+64 9 309 2677
https://www.aucklandlive.co.nz/concert-chamber
online@aucklandlive.co.nz

Public Transport

Closest bus stops are on Queen St, located outside The Auckland Town Hall main entrance, and opposite The Civic on Queen St.

Visit Auckland Transport or download the AT app to see what public transport options are available.

Parking

Auckland Transport manages the carparks close to our venues, such as Civic carpark.

If you are driving in to see a show, please come early, and consider using alternative car park options in the central city. The Civic Carpark can fill up very quickly on show nights.

Visit Auckland Transport’s Parking in Auckland webpage for location information, rates and closing times.

We recommend downloading the AT Park app to avoid queues at the payment machines.

Taxi Rank & Drop Off

Closest taxi rank is located outside the Town Hall on Queen Street.

Road closures

Auckland Transport is upgrading the bus stop facilities outside The Civic on Wellesley St from Queen St to Albert St and the road is closed to private motor vehicles including taxis and ride-share vehicles such as Uber from 7.00am to 7.00pm 7 days a week.

Auckland Transport has turned the section of Queen St both ways between Rutland and Wellesley Streets into an Essential Vehicle Area (EVA) and it is permanently closed to all private motor vehicles including taxis and ride-share vehicles such as Uber - view map

You’ll find the Auckland Town Hall at 301 – 317 Queen Street, next to Aotea Square.
It is a well-known landmark built in the neo-Baroque style, and has been at the centre of the city’s political and cultural life since its opening in 1911. Taking pride of place on Queen Street in Auckland’s city centre pokapū tāone, it is known both for its original and ongoing use for administrative functions for the Auckland Council as well as its famous Great Hall and Concert Chamber. Attractive stained-glass windows, original kauri floors, ornate plasterwork, and spectacular chandeliers combine to make this a beautiful venue.

The Town Hall has step free access through the main entrance on Queen Street.
The Box Office is to the right of the Queen Street entrance just as you come into the building. It opens 90 minutes before the start of each performance.

The main entrance will take you to the Ground level, where you can access the circle seating area of the Great Hall, and also the Concert Chamber.
There is a glass lift in the central atrium (next to the box office), which provides access to other levels. 
From the Aotea Square entrance there is step free access to the Lower Ground level where you can access the stalls seating area of the Great Hall.

There are accessible toilets on lower ground floor.

There are usually accessible seating areas in both the Stalls and Circle levels of the Great Hall, and in the Concert Chamber, however this does depend on the seating arrangement of the event you are attending.

You can find the seating maps for different seating arrangements here:

Seating map of the Great Hall (seating map)

Seating map of the Concert Chamber (seating map). 

You can contact Ticketmaster at 09 970 9700 for advice on the seating arrangements for a specific event. Or during the Auckland Arts Festival you can contact the Accessibility Programme coordinator on access@aaf.co.nz or 022 1239 759.

Step free access, and wheelchair accessible seating and toilets

Hearing Loop
There is a hearing aid loop available for all shows. To connect to the hearing loop, switch your hearing aids to ‘tele’.

You can contact Ticketmaster at 09 970 9700 for advice on the best seats to use it in. Or during the Auckland Arts Festival you can contact the Accessibility Programme coordinator on access@aaf.co.nz or 022 1239 759.

Service dogs are welcomed

There is a grassed area nearby on the Aotea Square grass terraces.
Staff can provide water for Service dogs on request.

Mobility Carparks nearby

The Civic Car Park is nearby (under Aotea Square) and there is entry to the carpark from Greys Avenue or Mayoral Drive.

The lifts at the Town Hall corner of the carpark will take you to just outside the Town Hall (Greys Ave entrance).

There are 20 mobility parking spots available, with locations as below:

Level 1 opposite Aotea Centre entry doors - 5x spaces, numbers 244 -248

Level 1 opposite Aotea Centre entry doors (next to the yellow booth) 4x spaces, numbers 207 - 210

Level 1 Town Hall corner 1x large space, number 271

Level 1 Sky Metro corner 5x spaces, numbers 9-13

Level 2 Town Hall corner 2x spaces

Level 3 Town Hall corner 3x spaces

During standard hours, the first 2 hours of mobility parking are free with usual rates applied afterwards. After 6pm and on weekends, mobility parking is free. Take your mobility card and entry ticket to a pay machine, and press the help button. 

Drop off points

The best drop off area is on Queen Street approximately 10 metres from the main entrance to the Auckland Town Hall.
There is also a drop off area on level 1 as you enter the Civic Carpark.

Mobility equipment available at the venue
There are two courtesy wheelchairs available at the venue if you or someone you’re coming with has mobility needs. 
You can book one of these by calling Ticketmaster at 0800 111 999

Other accessibility information

For every show, patrons with access requirements can call Ticketmaster on 09 970 9745 any time before 5pm on the day of the show and they will make sure the front of house team is aware of your requirements.
You can find more information on the accessibility page of the Auckland Live website

Accessibility at Auckland Live Venues

For other accessibility questions or requests please contact:
Phone: 09 309 2677 and email: accessibility@aucklandlive.co.nz

More information about the venue

Take a virtual tour Auckland Town Hall:

Town Hall virtual tour

Look at photos of the Auckland Town Hall:

Auckland Town Hall - About the Venue